Congregation Rodeph Sholom, a large dynamic Reform synagogue on Manhattan’s Upper West Side, seeks an experienced candidate with 1 to 2 years’ experience to handle a diverse range of responsibilities to support the program functions of the synagogue.
The Program Assistant will serve as a “utility player” with broad administrative, operational, budget/financial, and project management responsibilities. This position provides support for both Sholom Sprouts, our thriving brand of experiences for families with young children, as well as adult and synagogue-wide programming. This position will report to the Director of Sholom Sprouts and the Director of Engagement and Program.
You’re excited about the mission of Congregation Rodeph Sholom. You love meeting and working with people of all ages – from infants to adults and everyone in between. An exciting day at the office includes both spending time with families at a story time and preparing for the next synagogue-wide program. You’re fanatical about systems and processes, and you just itch to make things work better (a plus if your sock drawer is impeccably organized). You can juggle (literally or metaphorically). You love data, not for its own sake, but for how it can help you and the team work faster, smarter, and more effectively. You are decisive and have an intuitive sense about when you need to seek counsel and when you should just make the call.
WHY THIS ROLE IS COMPELLING
You will have a unique opportunity to learn how a large synagogue operates, while becoming a valuable part of the congregational community. You will be exposed to an unusually wide range of people, as well as to the internal infrastructure and operations of a thriving synagogue. A successful candidate will develop a broad set of professional skills, honing them to the level of excellence in a demanding and supportive environment. You will work with an accomplished and diverse team in which each individual is committed to their own rapid development as well as to that of the team. We provide an outstanding benefits package including medical, dental, vision, disability and life insurance coverage, 401(k), health and/or flexible savings account, paid vacation, and a warm/welcoming work environment.
ESSENTIAL JOB FUNCTIONS
• Maintain records of interactions and event attendance for ongoing engagement tracking/measurement and evaluation; update reports and dashboards
• Manage all aspects of class/event registration including creating registration forms, tracking registrations/RSVPs, processing payments and communicating with participants/families
• Communicate frequently with individuals and families by phone, email and in-person; greet family members as they arrive to drop-off/pick-up participants
• Assist in the planning and execution of all programs, including classes, Shabbat dinners, congregation-wide programs, and committee meetings; tasks include purchasing and organizing supplies, placing food orders, printing materials, room setups and more
• Execute all accounts payable and purchasing transactions, inclusive of expense reports, check requests, purchase orders, budget tracking, interdepartmental invoices, and requisitions
• Assist in creating written program materials, emails and web copy
• Maintain organization of program supplies and assist with classroom/event space setup as needed
• Cultivate a friendly, professional and supportive customer service environment
• Perform other related duties as assigned or required; duties and responsibilities may be added or changed at the discretion of the supervisors
• Bachelor’s degree or equivalent
• Proficiency in Microsoft Office required, particularly Excel and mail merge (letters, emails, envelopes, nametags, etc.), as well as other technology tools like customer-relations databases, Constant Contact and Google Suite
• Ability to work occasional evenings and weekends for on-site program support (with work schedule flexibility)
• Excellent interpersonal skills; team player within a diverse working environment; dependable
• Strong customer services skills
• Strong written and verbal communication skills
• Excellent organizational skills and ability to maintain high level of accuracy and attention to detail
• Able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
• Possess common sense and good judgment
• Knowledge of the Jewish community, and experience working with families with young children a plus
• Program & event planning and implementation experience
• Professional demeanor and ability to handle all situations in a calm manner
PHYSICAL REQUIREMENTS (IF APPLICABLE): ********************PPORTUNITY POLICY:
Congregation Rodeph Sholom does not unlawfully discriminate in employment opportunities or practices on the basis of one’s actual or perceived race; color; religion; sex/gender (including gender identity); creed; sexual orientation; marital status; pregnancy; ethnicity; national origin; ancestry; age; disability; alienage/citizenship status; arrest or conviction record (consistent with the provisions of New York State’s Corrections Law); partnership status; familial status; military service; status as a victim of domestic violence, stalking or sex offenses; veteran status; genetic pre-disposition or carrier status; or any other characteristic protected by applicable law. Employment decisions at CRS are made in a non-discriminatory manner and are based on qualifications, abilities, and merit. As may be permitted by law, certain Rodeph Sholom positions will be filled by persons of the Jewish faith as a bona fide occupational qualification. CRS also prohibits, and will not tolerate, any form of retaliation or reprisal against any employee who reasonably and in good faith complains of discrimination or harassment or provides information in connection with any such complaint.