HIAS Immigration & Citizenship seeks a bilingual, bicultural case manager to provide information and referral and case management services to Russian speaking immigrants in Chicago, Skokie, Niles and surrounding areas. This case manager will also provide case management services for Holocaust Survivors via a partnership with Holocaust Community Services, a program of CJE SeniorLife.
•Serves as resource for the Russian-speaking community on state and federal public benefits including, but not limited to: SNAP; SSI; Medicare/Medicaid; Social Security, including Social Security Disability Insurance; subsidized and affordable housing; and LIHEAP.
•Conduct assessments and reassessments to determine Holocaust Survivors’ eligibility for financial assistance, case management services, and other clinical supports
•Formulates understanding of clients’ situations and provides services to match clients’ needs, including but not limited to, support with
applications for state and federal public benefits.
•Collaborates with other agency personnel, supervisor, appropriate specialists or consultants on specific case-related problems.
•Facilitates outreach programs to small and large audiences. Engages in outreach to local businesses, apartment buildings and community partners.
•Participates in staff development programs and seminars or conferences to increase professional knowledge.
•Carries out an increasing role in interpreting the HIAS Immigration & Citizenship program and the JCFS Chicago agency to the community.
•Performs record keeping functions and other administrative duties as required by the program and the agency.
•Works closely with department members and follows up with them to ensure timely and appropriate actions are taken when required.
•Observes in every respect the confidential nature of the program and agency’s services or operations
•Assumes other responsibilities and performs other administrative tasks as assigned by the immediate supervisor.
•Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
•Must be self-reliant and be able to work independently while producing accurate and high-quality work.
•Must have excellent planning and organizational skills.
•Must be flexible, and able to adapt to a variety of situations.
•A Bachelor's degree, preferably in Social Work or related Human Services field, from an accredited Program.
•Spoken and written fluency in Russian language.
•Knowledge of public benefits eligibility and application processes. Knowledge of and experience working with local housing resources a plus.
•High proficiency with a variety of software applications in word processing, spreadsheets and presentation software (MSWord, Excel, Outlook and PowerPoint).
•Access to reliable transportation; will need to travel within Chicago and north, northwest suburbs.