UpStart partners with the Jewish community’s boldest leaders to expand the picture of how Jews find meaning and how we come together. Whether someone is starting a new venture, or reimagining what an existing one has to offer, UpStart gives them the entrepreneurial tools and network they need to build the Jewish community of the future.
As UpStart continues to become a more data and metrics driven organization, this new position is a critically important one. The ideal candidate has strong quantitative skills, can manage multiple projects simultaneously, and is excited about delivering tech solutions. They can work both collaboratively and independently.
A member of the People & Systems (P&S) Team, the Data & Systems Associate
is a full-time exempt position, preferably based in our New York office. This position reports to the Chief Finance and Operations Officer and partners with the other members of the P&S team. UpStart is building a culture that empowers its leaders to make strategic data-driven decisions. The Data & Systems Associate will be part of the team working on aggregating a complete view of our stakeholders (partners, funders, program alumni, and UpStarters) and all their interactions with our organization past and present.
We are seeking a meticulous and efficient candidate who is willing to embed themselves within our systems. On an average week, you might find yourself overseeing data integrity projects, creating help resources for team members, supporting maintenance of UpStart’s technology systems, organizing data values for consistency, and supporting a variety of technology projects and roll-outs.
Support and manage basic Salesforce administration including data entry, data uploads, duplicate management, and troubleshooting user errors.
Assist with data collection processes, including:
- Creating online forms and administering internal surveys for evaluation
- Automating workflows for team members
- Partnering with team members to migrate their spreadsheet data into Salesforce
- Ensuring data integrity by running duplicate merge processes and scanning for any human or computer errors in the data.
Run routine database maintenance and back-ups for technology systems
Support team members on accurate internal and external reporting needs, including helping users in filtering dashboards or making minor edits to reports
TECHNOLOGY SUPPORT AND TRAINING
Ensure technology is meeting user needs by maintaining strong relationships across the staff and understanding user adoption patterns
Handle technology support requests and track them as they come across platforms, including management of the relationship with our outsourced technology support provider
Support trainings for new features and skill-building for team members for a variety of technology roll-outs
Assist in technology support and onboarding of new staff to UpStart team, including 1:1 sessions and supporting the set-up of technology assets
Stay on top of new software upgrades as they come out, and generally stay updated on field-wide developments
SYSTEMS AND FINANCIAL OPERATIONS
Manage fiscal sponsorship transactions, including payments and correspondence
Enter data on invoices and bank deposits; ensure proper coding of deposits
Communicate with vendors on technology initiatives, payments, and reimbursements
Support the maintenance and organization of our Google Drive file manager
Support general and ongoing technical updates of UpStart’s website
Ensure proper alignment and connection of information between MailChimp, Salesforce, and website. Complete monthly reconciliations to support list management and database growth.
REQUIRED SKILLS AND EXPERIENCE
Bachelor's degree or equivalent work experience
3+ years of experience in administrative roles
Familiarity and comfort with cloud-based technology, such as Salesforce, Slack, G-suite.
Proficiency with Google Sheets, Excel, and/or other spreadsheet software.
High standards of excellence, including extraordinary organizational skills, attention to detail, and ability to prioritize workload.
Self-starter with the ability to manage tasks and projects, and to work both within teams and independently
Flexibility and comfort working in a fast-paced environment with unanticipated opportunities
Adaptable to change, both organizational and technological
Committed to UpStart’s values of empathy, optimism, collaboration, and risk-taking
COMPENSATION AND BENEFITS
The salary range will be discussed during your first round interview and we can answer any questions you may have about compensation during that conversation. UpStart is an equal opportunity employer. All individuals are entitled to equal employment opportunity without regard to race, color, religion, age, disability, national origin, gender, sexual orientation, marital status, ancestry, genetic information, medical condition, veteran status, or any other class protected under federal, state, or local laws.
HOW TO APPLY
Please submit your resume, along with a thoughtful and concise cover letter, to our hiring team to the email below
UpStart strives to model our vision of a just, vibrant, and inclusive future. As an equal opportunity employer, UpStart strongly encourages applications from individuals with varied identities and backgrounds, including Sephardic and Mizrahi Jews, Jews of color, women, people with disabilities, immigrants, LGBTQIA people, and people who come from low income or working class backgrounds.
WHAT TO EXPECT
At UpStart, our Team Philosophy is to Dream with Purpose, Build the ‘What Might Be’, and Grow the Good. This philosophy underpins how we work -- and how we work together. For more about UpStart’s organizational culture, check out our culture deck on our website.
We will be openly recruiting for this position until it is filled. We will directly follow up with candidates who have advanced to our first interview round. Candidates who have been selected to advance to an initial call will be contacted directly. Due to the volume of applicants, we are unable to contact each applicant, but we still recognize and value the time and effort you’ve taken to submit your application.
Our internal process from submission to offer will look as follows:
- A preliminary call will be scheduled with our internal recruiter.
- Candidates who advance to the first interview will meet with the Hiring Manager.
- Candidates who advance to a second round will complete an experiential assignment in advance of interviewing with the People & Systems team.
- Finalists will participate in a third-round interview with the Hiring Manager. References will be requested of all finalists in advance of this final meeting.