Executive Assistant to the Chief Experience Officer @ Jewish Community Centers Association of NA

Executive Assistant to the Chief Experience Officer


JCC Association seeks an enthusiastic, independent and dynamic professional to serve as Executive Assistant to the Chief Experience Officer (CXO). This full-time position provides administrative and organizational support to the CXO and serves as a principal contact and source of information for clients of the department.

The Experience Department is tasked with connecting Jewish Community Center (JCC) executive directors and other senior staff members with expertise and resources from within the JCC Movement and from external sources; facilitating virtual and in-person practice-sharing between and among JCCs; and assuring excellent customer service across the JCC Association.

Successful candidates are creative and critical thinkers, possess strong verbal and written skills, and are highly organized, detail-oriented, hard-working and capable of tackling multiple projects at a time. Candidates should work well independently, but also thrive as a member of a team in a fast-paced, dynamic environment. It is essential to have exceptional customer service and interpersonal skills and have the ability to maintain a high level of professionalism and integrity.


• Provide administrative support to the CXO including calendar coordination; travel arrangements and trip itineraries; report, spreadsheet and PowerPoint creation and formatting; expense reports; research and analysis; note-taking; budget preparation and management; and meeting coordination
• Solicit, compile and edit submissions for a weekly briefing report for the over 130 affiliated JCC executive directors and for periodic engagement reports; format and disseminate reports
• Field, respond to, redirect and track email, phone and live-chat inquiries
• Provide support for jcca.me, an intranet for the over 6,000 full-time JCC professionals across North America
• Provide support for the Experience Department knowledge-base which catalogs internal and external resources
• Provide support for Masterfile, the JCC Association customer relationship management (CRM) platform
• Provide support for other department initiatives and projects such as benchmarking, executive search and governance
• Other duties as assigned


• Strong interpersonal skills and a positive, “can-do” attitude
• Excellent oral and written communication skills
• Exceptional organizational skills
• Ability to manage multiple projects, prioritize and meet deadlines
• Ability to think and act proactively
• Ability to work independently as well as collaboratively with diverse teams
• Strong proficiency in Microsoft Office products including Outlook, Word, Excel and PowerPoint
• Facility with CRMs/databases
• Experience exercising discretion and confidentiality with sensitive information
• Ability and interest in learning


• College graduate
• Proven work experience of at least two years as an executive assistant, administrative assistant or similar role; customer service experience is a plus
• Familiarity with nonprofits, the American Jewish community and/or national organizations is a plus

Application Instructions

Job Summary

  • Duration: full-time
  • Benefits: paid vacation, sick leave, parental leave, medical, dental, transportation, retirement plans, leave early for Shabbat, Life Insurance
  • Preferred Experience: Unspecified
  • Preferred Degree: Bachelors
  • Job Posted: 2020-02-07
  • Times this job has been viewed: 550 times
  • Job is posted for: 60 days
  • Job Categories: Administrative Support, Executive Assistant
  • Organization Type: Community Centers, Other
Job Location
Jewish Community Centers Association of NA
520 Eighth Ave, Floor 4
New York , New York 10018


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