Receptionist

Job Summary

The Receptionist acts as the first point of contact for visitors and people contacting the synagogue by phone and by email.  The position also provides general administrative support in the areas of member relations, mail handling, programming, and event support, as needed. The Receptionist reports to the Manager of Ritual and Member Services.

Responsibilities and Duties

• Daily handling of incoming phone lines following phone service standards
• Respond to and/or triage incoming calls
• Greet and register all visitors
• Take registrations for upcoming events
• Enter and/or retrieve information from the membership system
• Enter donations and tributes and record dedication language
• Project a professional demeanor in all interactions
• Monitor security cameras for suspicious activities
• Assist in preparation of outgoing communications, batch and deliver mail to the post office
• Support other staff in event, service, and program execution, with occasional evening or weekend work
• Assist and support senior leadership and clergy on an as-needed basis
• Perform other administrative duties as needed

Qualifications and Skills

• Strong organizational and communication skills, both written and verbal
• Excellence in multi-tasking and handling a fast-paced work environment
• Highly competent computer skills: Microsoft Office suite including Outlook, Word, Excel
• Existing knowledge, or ability and willingness to learn, synagogue rituals and religious observances
• Ability to learn the synagogue membership system and other applications. Experience with data entry into CRM systems is preferred
• Ability to work both independently and collaboratively in a team
• Legible handwriting ability
• Skill in explaining simple technology to those with a variety of backgrounds
• High School Diploma and at least 1-3 years of experience in a similar or other administrative position required

Job Type: Full-time with benefits (including health insurance, dental, vision, paid vacation and sick leave, and paid Jewish and secular holidays) or part-time shared

About Us: Congregation Shaarey Zedek (CSZ) is a thriving Conservative synagogue located in Southfield, Michigan. We focus on strengthening deep connections among members, inclusion, and evolving with attention to both tradition and modernity.

Application: Please email a resume and cover letter to [email protected] to apply. No phone calls please.