Digital Marketing Manager

Overview:

For over 50 years, The Ark has been the only Chicago organization to provide human services to the Jewish community with a comprehensive, holistic approach. Our goal is to empower individuals on their path to self-reliance. Through the powerful, empathetic team who work closely with Jewish people facing physical, emotional, and financial challenges, we help our clients achieve a stronger future.

We are excited to offer the role of Digital Marketing Manager with responsibility for content development and technology platform management. This role works across marketing channels to reach donors, volunteers, clients, and community partners, with messages that support organizational, marketing, and communications goals. Reporting to the Director of Marketing and Communications, the ideal candidate will enjoy working in an environment of collaboration and teamwork, while also managing individual, priorities, deliverables, and deadlines. Organized and digitally proficient, this individual will combine their creative, project management, and analytical skills to lead the development of compelling messaging and visuals in support of campaign and communications initiatives. The position is based in The Ark’s West Rogers Park office.

Key Responsibilities:

• Lead content development and technology platform management of all Ark digital marketing and communication initiatives.
• Set strategy and develop a content development plan across digital marketing channels including arkchicago.org, email/CRM, social media, digital advertising, SEO, and digital signage.
• Implement plan and oversee the efficient production of copy, imagery, photography, and video to communicate The Ark brand, services, and campaign messages.
• Contribute to and manage editorial calendar, working with leadership and colleagues to accomplish organizational and marketing goals.
• Manage internal and external tools and agency relationships for fundraising and community outreach campaigns including message development, creative direction, testing, delivery, and measurement.
• Support organizational priorities and new initiatives arising from The Ark’s strategic plan.
• Provide copywriting and editing for projects to achieve high quality, compelling stories while maintaining The Ark brand standards and voice.
• Ensure streamlined internal and external processes and achieve optimal, on-time launch with impactful messaging and minimal technical challenges for platforms.
• Coordinate the development of a comprehensive dashboard and lead the monthly measurement of campaign and communications performance. Make and implement recommendations for optimized performance.

Qualifications and Skills:

• Successful history in professional, hands-on role in digital marketing, content development, and communications with 5-7 years of related experience
• Bachelor’s degree in related field
• Excellent written and verbal communication skills
• Organized with experience managing projects from kick-off to launch
• Collaborative workstyle with ability to work well independently and with a team
• Sound understanding of audience segmentation and measurement
• Proficient in WordPress, Hootsuite or similar, ROI email platform or similar, Google Analytics, Adobe Photoshop, Illustrator, and/or InDesign, Canva, ChatGPT or CoPilot, and Microsoft Office
• Proficient at digital visualization through Excel or advanced tool
• Knowledge and sensitivity to support and work within the cultural context of the Jewish community
• Exemplifies The Ark’s core values of kindness, professionalism, agility, curiosity, and accountability.

Salary & Comprehensive Benefits Overview:  

• Pay Range: $60,000-$75,000 annually
• Excellent comprehensive benefits package, with significant sponsorship by The Ark   

• Generous PTO policy that includes vacation and sick time  
• Medical & Prescription Drugs, Dental and Vision Coverage; Healthcare Savings and Flexible Spending Accounts   
• Employer paid Life/AD&D Insurance, Short-term Disability and Long-term Disability   
• Optional additional employee and dependent basic term life/AD&D insurance  
• Employer 403(b) retirement plan with employer match  
• Employee Assistance Program   

• Professional development opportunities
• Federal and all Jewish Holidays observed

To apply: Please submit your resume and cover letter to [email protected] with “Digital Marketing Manager” as the subject. The Ark is an equal-opportunity employer.

The Ark’s professional staff provide comprehensive case management and a broad suite of free services to those in need, including a medical, dental, and vision clinic; pharmacy; kosher food pantry; financial assistance; housing support; employment and financial counseling; mental health services, including a therapeutic day program for adults living with long-term mental health challenges; spiritual enrichment; and more. The Ark is headquartered in Chicago’s West Rogers Park neighborhood, with a satellite office in Northbrook serving suburban clients.