About
Repair the World mobilizes Jews and their communities to take action to pursue a just world. We believe that service in support of social change is vital to a flourishing Jewish community and an inspired Jewish life. By 2030, Repair will inspire and catalyze one million acts of service toward repairing the world.
Repair is building a national Jewish service movement of flourishing Jewish communities that serve in pursuit of a just world. Repair mobilizes young adults to serve in their communities, catalyzes service through deep partnerships within Jewish communal organizations, and inspires people to take action through time-bound thematic national service campaigns. Our mission provides volunteers with an increased connection to meaningful service and learning as a Jewish value, builds capacity for nonprofit partners to meet their missions, and deepens connections across lines of difference.
Position Overview
Are you a creative, data-oriented thinker who likes to research possibilities and build strong systems? Repair the World is hiring a Manager, Development Operations who will function as a capacity builder for the development team, increasing fundraising success using proactive, efficient systems that power meaningful donor stewardship and solicitations. This position is focused on driving behind-the-scenes fundraising processes, especially connected to building and effectively managing donor portfolios, maintaining fundraising data, and equipping frontline fundraisers with key resources to meet fundraising goals. This role will draw on your knowledge of effective data management and processes to drive successful donor cultivation and stewardship.
This role reports directly to the Director, Development, and is a full-time, exempt remote position on Repair’s strategy team.
Position Responsibilities
Donor Prospecting: Implement and enhance prospect research strategy to significantly increase the size and quality of Repair’s prospect pool (30%)
- Perform in-depth research and wealth analysis on prospects and donors to provide strategic recommendations on the likelihood of return on fundraising efforts
- Execute and enhance tracking and reporting mechanisms in Repair’s CRM, Salesforce, for high net worth prospects, lapsed donors, and current donors with additional capacity
- Implement new and dynamic strategies for prospect management to support front line fundraisers and increase conversion of prospects to active donors
- Create effective and efficient donor research materials, including briefings for cultivation meetings, prospect lists, and donor summaries for stakeholder events
Donor Data Management: Maintain accurate development data in Repair’s CRM and online fundraising platforms at each step of the donor journey (30%)
- Maintain donor contact and account data across individuals and institutions
- Build and maintain automated donor engagement plans, monitor development interactions, and identify and implement enhancements to improve donor stewardship processes
- Manage giving platforms leveraged by Repair for peer-to-peer fundraising, monthly giving, and corporate matching
- Analyze giving trends and donor data to identify prospects and inform development team strategy by building dashboards, reports, and other tools as needed
Revenue Reconciliation: Maintain accurate fundraising financial data, and identify and implement system efficiencies (30%)
- Monitor fundraising records across all revenue streams and ensure incoming payments are accurately recorded
- Manage and audit giving on individual giving platforms, including Classy and Stripe
- Partner with Repair’s finance team to reconcile revenue monthly, aligning actuals across revenue streams
- Track and maintain payment schedules and projections to support cash flow and invoicing
- Support grant financial reporting in partnership with grant writers and the finance team
- Report incoming revenue for weekly activity, targeted campaigns, stakeholder events, and other fundraising activities as requested
Stakeholder Engagement: Execute personalized donor touchpoints (10%)
- Oversee weekly acknowledgement letter process for incoming gifts
- Ensure donors are thanked promptly, by thanking donors directly via email or phone call and equipping the development team
- Draft donor communications as needed
Position Requirements and Skills
- 3+ years of professional experience in fundraising, nonprofit, public relations, or a related field, 1+ year of CRM experience preferred
- Creative problem-solver; able to anticipate and solve problems independently, and follow through on projects to completion
- Skills in research and aggregating information to make strategic recommendations
- Passion for designing data-informed processes and systems to drive success
- Excellent project management and organizational skills with attention to detail and commitment to follow-through
- Experience with Salesforce or an equivalent CRM, preferred
- Experience with Monday.com, or an equivalent project management tool, preferred
- Experience with DonorSearch, or an equivalent donor research tool, preferred
- Passion for Repair the World’s mission and organizational values that guide our work with the frame of repairing the world, tikkun olam, leading to the pursuit of justice, tzedek
Repair the World Equal Employment Opportunity Statement
We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrahi Jews, lesbian, gay, bisexual, trans and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds.
The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Compensation
Compensation at Repair the World is determined based on the salary band for the role and adjusted based on the cost of living where the final candidate resides. For candidates with 3+ years of experience, starting compensation for this role ranges from $55,000 - $81,000 depending on the candidate’s location. If you have additional experience, let’s talk.
Benefits package includes paid time off for service in addition to vacation, sick time, personal days and holidays. Employer covers 100% of full-time employee’s health premiums (medical/dental/vision) for most plans and 50% for dependents. Additional benefits include, retirement matching, professional development funds, employer-paid short and long term disability coverage plus access to the Jewish Learning Collaborative and our Economic Access Fund. In addition, employees that have been with Repair for at least six months are eligible for 16 weeks of paid parental leave (pro-rated for employees with Repair less than 6 months).
This position is included in Repair’s staff union-represented collective bargaining unit and specific terms and conditions of employment may be subject to a future collective bargaining agreement between Repair the World and the Repair the World Workers’ union.
Application Process
- Submit your application here including your resume and a thoughtful and concise cover letter responding to the prompt: What is an experience that has prepared you to build and enhance Repair’s development processes?
- Applicants who move forward will be asked to complete & submit a written assignment and interview with Repair’s Director of Development and Data Strategy Senior Manager.
- The final round interview will be with Repair’s Senior Director of Development and Senior Director of People & Culture.
- Two professional references will be requested before the final round of the interview process.