Data Analyst

For over 50 years, The Ark has been the only organization to provide free, comprehensive human services to Chicagoland’s large and diverse Jewish community. Empowering individuals on their path to a stronger future is the daily goal of our professional and empathetic team. Financial, employment, health and emotional challenges can affect anyone. The Ark partners with our Jewish community to help with all situations.

As we continue to grow, The Ark strongly recognizes the importance of remaining at the leading edge of social impact data management and analytics. If you want to align yourself with an iconic organization and are eager to assist with data requests, develop reports, conduct predictive analysis and much more, you could be the right fit for our new Data Analyst position. Reporting to the Data and Evaluation Manager, the Ark welcomes the right candidate to help lead our data driven culture and use of our suite of data management software. Interested? Please read on:

PRIMARY FUNCTIONS

• Develop an in-depth knowledge of The Ark’s data collection systems and provide staff the requested data they need to support their work.
• Grasp the data system structure to train and guide staff on creating reports.
• Accountable for a QA process, keeping data clean and usable.
• Ensure data integrity meets The Ark standards.
• Proficiency of Salesforce systems, tools and products ensuring The Ark has proactive plans to maintain industry standard operating functions tailored to The Ark’s customized needs.
• Daily point of contact with external consultant for our Salesforce needs and support for third party Salesforce integrations.
• Use analytic approaches to see patterns, test service delivery hypotheses, predict future demand, understand changes in potential client needs and the impact of The Ark’s work on Jewish household stability in greater Chicago area (under guidance of Manager of Data and Evaluation).

REQUIREMENTS AND SKILLS

• Advanced Excel skills (Vlookup, array formulas, pivot tables, etc.)
• Minimum of 2 years working experience with CRM on back end (Salesforce knowledge preferred)
• Effective communicator able to work with diverse team members having varying degrees of technology comfort
• Proficient in being able to triage and prioritize projects independently in fast paced environment
• Engage in ongoing educational/collaborative activities for CQI; share knowledge /information with relevant team members
• Exceptional aptitude for detail, organization, and prioritization, and meeting high pressured deadlines with accuracy

Required Documents

• Cover letter, resume

Comprehensive Benefits Overview  

• Pay Range: salary negotiable based on experience
• Employment Type: full-time position with benefits
• Excellent comprehensive benefits package, with significant sponsorship by The Ark 
• Generous PTO policy that includes vacation and sick time
• Medical & Prescription Drugs, Dental and Vision Coverage; Healthcare Savings and Flexible Spending Accounts 
• Employer paid Life/AD&D Insurance, Short-term Disability and Long-term Disability 
• Optional additional employee and dependent basic term life/AD&D insurance
• Employer 403(b) retirement plan with employer match
• Teladoc
• Employee Assistance Program 
• Emergency Travel Program 
• Professional development opportunities
• Federal and all Jewish Holidays observed (no Saturday hours)  

To apply: Please submit your resume and cover letter to [email protected] with Data Analyst as the subject. The Ark is an equal-opportunity employer. 

The Ark’s professional staff provide comprehensive case management and a broad suite of free services to those in need, including a medical, dental, and vision clinic; pharmacy; kosher food pantry; financial assistance; housing support; employment and financial counseling; mental health services, including a therapeutic day program for adults living with long-term mental health challenges; spiritual enrichment; and more. The Ark is headquartered in Chicago’s West Rogers Park neighborhood, with a satellite office in Northbrook serving suburban clients.