Who We Are:
The Marks JCH of Bensonhurst, known as the JCH, is a center of community life in Brooklyn, rooted in Jewish values and fostering an inclusive environment. We help at every life stage, providing critical services that lift people out of poverty, as well as innovative programing that educates and inspires our community members. The Marks JCH is a full-scale human service agency, providing social services, older adult services, resettlement support, job placement in addition to being a Jewish community center offering children’s, youth, family, and cultural programs. Marks JCH prides itself on its 360-degree holistic service model, providing services for the whole family, meeting the needs of low and moderate-income New Yorkers, specializing in helping refugees and immigrants.
Job Summary:
The Marks JCH Women’s Center seeks a passionate and dedicated Program Coordinator specializing in perinatal health & wellness, maternal mental health, gender-based violence, intimate partner violence, and domestic violence. This is a unique opportunity to join a dynamic team committed to providing comprehensive support and care for women and girls, playing a crucial role in enhancing the wellbeing of our community.
This role involves providing intake, screening, monitoring, case management, referrals, programming support, and supportive counseling for our clients, as well as coordinating prenatal and postpartum care for our perinatal program. In addition to stewarding individual relationships with clients and families.
Principal Duties & Responsibilities:
Domestic Violence Center
Providing trauma informed-care, comprehensive case support tailored to the unique needs of vulnerable refugee and immigrant survivors, primarily arriving from the former Soviet Union. Through a range of specialized services and grassroots community partnerships, we help clients transition from surviving to thriving.
- Conduct intake & screening assessments for clients.
- Develop safety plans and manage the needs of domestic violence clients through targeted referrals, legal clinics, benefit screenings and more.
- Serve as a liaison with internal and external agency partners and other providers to ensure adequate client referrals and follow-up.
- Maintain and review case documentation, such as case notes and program referrals.
- Investigate and arrange supportive services for clients.
- Establish collaborative relationships with internal programs and external partners to enhance domestic violence services.
- Stay updated with policies, regulations, and best practices related to domestic violence.
Caring for New Moms & Infants
Our innovative Caring for New Mothers and Infants Center offers classes, workshops, referrals, compassionate support, mental health screenings and more for pregnant and postpartum clients seeking services.
- Coordinate prenatal care for clients, such as sharing information about upcoming relevant workshops (CPR, infant feeding and more), connecting them to support groups and other resources.
- Follow-up with clients and build relationships to ensure to supportive community development for local expecting and new parents.
- Recruit prenatal and postpartum clients and conduct outreach for the Caring for New Moms program.
- Connect prenatal clients to community-based resources, programs, social services, and organizations.
- Monitor prenatal referrals to ensure timely scheduling.
- Conduct outreach to clients postdelivery to schedule newborn and postpartum visits.
- Manage and monitor client engagement, such as classes attended and feedback given.
Knowledge, Skills, & Abilities Requested:
- Strong preference for Russian speakers; Uzbek or Tajik speakers are a plus.
- At least one year of experience working directly with clients in social service programming.
- Experience with trauma-informed programming is a plus.
- Knowledge and experience in perinatal, child, or parental services a plus.
- Proficiency in computer applications such as Microsoft Office, Excel, calendar, email, and database software necessary for work assignments.
- Proficiency in providing technical assistance on data collection and reporting requirements.
- Develop and implement program strategies for the maintenance of perinatal services.
- Support training and capacity building activities for providers and stakeholders in perinatal mental health, domestic violence, and other gender-based needs.
- Implement evaluation frameworks to assess the effectiveness and impact of perinatal mental health initiatives.
- Provide consultation and assistance to contracted providers to ensure quality of care and adherence to requirements.
- Outstanding program management skills, with the ability to handle multiple priorities on tight deadlines.
- Excellent written and oral communication skills.
- Strong sense of teamwork and the ability to function effectively both independently and as part of a multi-stakeholder team.
- Ability to handle difficult situations professionally, demonstrating sound judgment and resourcefulness.
- BA required; MSW, MPA or related fields preferred.