Westchester Reform Temple
Database Administrator
WRT seeks an experienced database professional to lead all aspects of our database enhancements, support, training and project planning for the temple. If you love working in databases, and enjoy working in a friendly and collaborative environment – then this job may be perfect for you.
Using superior communication skills, you will assist members with their access to their accounts, and support staff to help them get the most out of our database (currently Salesforce NPSP) and related tools. You will identify opportunities for process improvements, training, and increasing efficiency, and coordinate closely with our Salesforce developers to prioritize needs, plan projects and oversee their successful implementation.
You must have a keen eye for detail, approach challenges with a solution orientation, think systemically about how to store and report on information, and be very pleasant to work with. This role requires solid experience in database management, and a genuine interest in teaching others how to make the most of the system. The ideal candidate will possess strong technical skills, keen attention to detail, and a deep understanding of how databases function.
Key elements of your role include leading critical annual activities, including Membership renewal, High Holidays tickets, preschool and afterschool program enrollments, event registrations, integrations with accounting, and facilitating many different types of reports.
A significant amount of time is required to be present in-person for the Jewish High Holidays, to help congregants with their ticket needs, on the four dates of Rosh Hashanah and Yom Kippur.
This position may be full-time or part-time, depending on the array of additional skills you can offer the temple. The database element is a part-time role, and it may be combined with other responsibilities (accounting, website, graphic design or other skills) to create a full-time position.
Our plan is for you to train alongside our current database administrator, and then take over completely once they transition to their new job.
Key Responsibilities:
Reporting to the Executive Director, you will support the needs of member users, and coordinate closely with staff on the accounting team and other staff members of the temple to lead:
- Individual 1:1 user support; and work with teammates to tackle more complex problems.
- System administration including account maintenance, reports and dashboards, workflows, development and management of experiences, and other routine tasks.
- Data integrity and quality through the design and implementation of a data cleaning plan.
- Optimization of data infrastructure to accelerate the processes of analysis and reporting.
- Custom reports and dashboards, for easy and relevant data accessibility for staff.
- User documentation of functions, related workflows, and business processes.
- Prioritization and resolution of staff support requests as they arise.
- Training staff on the system – both onboarding and continuing education – to enhance skills, increase user adoption, and support successful data management.
- Oversight of third-party integrations with system.
- Liaising with Salesforce developer to create help tickets, track resolution and discuss updates.
- All aspects of user and license management including new user setup, deactivation, roles, profiles, permissions, public groups, sharing rules.
- Support for the fundraising team to create reports, analytics campaigns and managing, updating and uploading lists.
- Other related projects, as assigned.
Core Competencies:
- A critical thinker able to digest, synthesize, and present complex information.
- An excellent communicator. You present ideas well and ask clarifying questions to make sure you understand and are understood. You are an active listener.
- A problem solver. You are energized when you see something that could be improved.
- A team player with collaborative instincts, tech skills and aptitude.
- A great teacher who enjoys helping users learn and develop their technical skills.
- A customer service mindset.
The ideal applicant for this position will demonstrate the following qualifications:
- Fluency in English, and being easily understood.
- 3+ years’ experience with administering databases.
- Salesforce experience a plus!
- Positive attitude, someone who people enjoy working with.
- Extremely organized and expert at time management.
- Knowledge of Jewish culture or synagogue life a strong plus, but not required.
We are looking to hire now. Compensation for this position will depend on skills, credentials and experience, and whether it ends up being a part-time or full-time position. As such, the salary may range from $40,000 - $80,000 per year.
WRT believes strongly that all applicants should be considered fairly for employment opportunities at the temple. We are most interested in finding the best candidate for the job, and we recognize that our best candidate may be one who comes from a less traditional background. We would encourage you to apply, if you feel you are poised to excel at leading this important work with us. WRT abides by all applicable federal, state and local laws which prohibit discrimination on the basis of any protected characteristic as established by law.
To apply, email your cover letter and resume to: [email protected]. Applications will be reviewed on a rolling basis and the search will remain open until a candidate is hired.