ENGAGEMENT DIRECTOR
North Suburban Synagogue Beth El
Highland Park, IL
ENGAGEMENT DIRECTOR ROLE OVERVIEW
The Engagement Director at North Suburban Synagogue Beth El (NSSBE) is a key member of the synagogue leadership team partnering closely and working collaboratively with NSSBE’s professional staff, lay leadership, and volunteers to engage the 1,200+ family community and connect people to each other, the synagogue, and to their Jewish identity. Key responsibilities include: guiding the membership process for current, new and perspective members, working with synagogue groups and planning synagogue-wide events.
The ideal candidate will foster individual relationships with community members and develop a deep understanding of our community. They will be a leader in creating a warm, caring and vibrant community where people feel welcome, known and valued. Create and support programs and events that engage our community spiritually, socially and intellectually and inspire them to participate in all that NSSBE has to offer. An ability to embrace a flexible work schedule with the understanding that they will, at times, need to work evenings, weekends, and on holidays.
This position will report to and work in collaboration with the Executive Director.
What You’ll Do:
- Community Membership
- Create, implement and manage an Onboarding Plan for new members.
- Support program and membership marketing via flyers, emails, social media and publicity under Communications Manager.
- Assist in tracking prospective members, follow up with inquiry questions, and connecting with prospects to understand their interests and needs and inviting them to appropriate activities to learn about NSSBE and engage with the community.
- Serve as staff liaison to NSSBE Membership and Program Committee. Work with VP to write the agenda for monthly committee meetings, and collaborate to identify and attract new members as well as to engage and retain current members.
- Creates monthly membership Board reports using ShulCloud.
- Synagogue Engagement
- Meet one-on-one with members attending events, holiday celebrations, small group gatherings, and community meetings to create connections between members individually and our community as a whole.
- Connect people with existing programs, events, learning experiences and volunteer opportunities based on their interests and needs, including conducting synagogue tours as needed. Prepare others with the necessary tools to provide tours if the Engagement Director is unavailable.
- Coordinate “intentional hospitality” at programs and events.
- Assist the Clergy and Executive Director by being present at NSSBE events.
- Synagogue Logistics
- Oversee the synagogue calendar in ShulCloud.
- Manage program and membership revenue and expenses to meet budget needs.
- Work in conjunction with the Events Manager in preparation of events throughout NSSBE.
- Maintain programmatic archives to include all notes, members who were engaged with the program, and any information that could be relevant for future events.
- Facilitate College Connection program by sending out requests to college students, creating a connection with NSSBE and creating packages of items along with the membership committee.
- Gather and analyze data and seeking feedback to track people’s interest, engagement, and participation so that NSSBE can assess the effectiveness of our programming with administrative assistance.
- Communicate with professional staff and lay leadership insights about what members in our community need and are saying about their experiences at NSSBE.
- Program Planning
- Work as the staff liaison for large community programs, Ex. Shabbat on the Lake and Purim Carnival.
- Creating and implementing programs that provide meaningful opportunities for our community to connect with each other and with a Jewish life.
What You’ll Need:
- Excellent customer service skills and ability to make people feel heard and valued
- Excellent verbal and written communication skills
- Excellent time management skills with proven ability to meet deadlines
- Ability to manage multiple projects and tasks simultaneously
- Team player with a positive attitude who has a desire to grow and learn.
- Exceptional interpersonal skills.
- Someone who thinks strategically and understands synagogue life.
- Executive functioning skills with the ability to implement and improve processes and systems independently.
- Ability to collaborate with other professional staff, lay leaders, and volunteers.
- Strong proficiency in Microsoft Office, Google Suite, and ShulCloud database tracking software.
Benefits:
- Salary $70,000 to 80,000 based on experience.
- Comprehensive benefits package, including health/dental/vision insurance are available, FSA, synagogue membership, and religious/pre-school options.
- Professional development opportunities and support for continuing education.
- Meaningful work in a dynamic and inclusive synagogue community.
Application Process:
All positions at NSSBE are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status, or any other characteristic protected by law. All are encouraged to apply.
For more information about North Suburban Synagogue Beth El, please visit their website at: www.nssbethel.org
To Apply:
Please email cover letter and resume to Executive Director, Daniel Mesa at [email protected]. Please include “Engagement Director” in the subject line of the email.
You may also mail cover letter and resume:
Daniel Mesa, Executive Director
1175 Sheridan Road
Highland Park, IL 60035