Job Title: Bilingual Russian-English Case Manager
Program: Schechter Holocaust Services
Hrs/Week: 36.25 (full-time)
Job Location: Waltham
Salary Range: $57,000-$63,000
Position Summary
Jewish Family & Children's Service (JF&CS) is home to Schechter Holocaust Services (SHS), Greater Boston's only program advocating for Holocaust survivors to age with dignity while maintaining meaningful connections with one another and the Jewish community. A majority of survivors served by JF&CS are Russian speaking.
JF&CS is seeking an organized and compassionate bilingual Russian-English Case Manager to work directly with survivors and their families. The Case Manager will assist clients in obtaining vital services such as homecare and financial assistance. They will participate, as appropriate, in social programming activities. This role includes administrative responsibilities such as record keeping and documentation for grant funding.
The Case Manager will work effectively as part of the Holocaust Services team. This role is hybrid, with at least two days per week in the Waltham office or in the community. The Case Manager reports to the SHS Program Director.
Essential Position Responsibilities
- Assess the physical and mental health, support systems and financial situation of clients
- Access government programs and benefits, where possible, to help ensure clients receive services for which they are eligible
- Provide program information and referrals within and outside of JF&CS
- Assess clients’ need for homecare
- Interface with homecare and other aging service providers
- Collaborate with Holocaust survivors and family members to ensure a client-centered, trauma -informed approach
- Maintain data and documentation to ensure JF&CS compliance with Claims Conference regulations and procedures
- Participate in SHS staff meetings and JF&CS trainings and represent the organization at external events
- Assist at social group events, as needed
- Take on additional duties and projects as assigned, embracing a dynamic and fulfilling work environment.
Education/Experience Requirements
- Communicates verbally and in writing in English and Russian
- Undergraduate degree in a social service or related field (preferred), or 5 years of relevant experience
- Knowledge of community resources and benefits a plus
- Computer and analytical skills; experience learning and using new software
- A keen eye for detail, ensuring the accuracy and integrity of case records
- Self-starter with strong time management skills
- Excellent interpersonal skills
- Proven ability to manage multiple priorities simultaneously
- A proactive and adaptable mindset, demonstrating a willingness to learn and thrive in a team setting.
- Outstanding interpersonal, communication and problem-solving skills are a must, enabling effective collaboration with colleagues and clients alike.
- Experience working in a highly collaborative environment where teamwork, collegiality and self-motivation are necessary for success.
- A valid drivers license and a reliable means of transportation.
- Interest in and/or knowledge of the Holocaust
Position Highlights & Benefits
- Full-time, exempt position
- Annual salary range: $57,000-$63,000
- Hybrid schedule: 2 days required in-person in the Waltham office or in the community
- Paid time off includes ample sick time and 22 days of vacation, in addition to national and some Jewish holidays
- Immediate eligibility for medical insurance, dental, vision, retirement plan; no waiting period
ABOUT JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.