Summary
Temple Beth Am’s Programming Coordinator is part of the Programming team responsible for managing all non-school events at Temple Beth Am. Events span all genres, from panels, stand-up comedy, concerts, author visits as well as dinners surrounding religious events, community fairs, private parties, and rentals.
Open to all, TBAM is a nurturing and caring Reform congregation committed to Jewish continuity, life-long education, spiritual renewal, life-cycle transitions, Shabbat and holiday celebrations. Beth Am offers religious, educational, cultural, social and athletic programs that meet the dynamic needs of our community.
Programming Associate will:
- Coordinate and supervise programs with auxiliary groups as assigned following TBAM’s established policies and procedures.
- Work with TBAM Librarian to create and communicate Library programs throughout the year.
- Research potential programs for The Hub.
- Manage larger rental events.
- Learn all systems to a functional level related to programming (including but not limited to box office system and calendaring system).
- Provide professional service to members, renters and customers.
- Collaborate with the Marketing Department to create materials highlighting our many campus offerings.
- Lead tours of our facility to attract rental and partner events.
- Represent Temple Beth Am at business-focused networking events.
- Find appropriate opportunities to disseminate information to a wide audience about programs at TBAM.
- Balance TBAM needs with revenue generation, evaluating programs for resource use and TBAM capacity and using TBAM’s central calendar as a resource.
- Provide professional customer service to patrons in person, over the phone, and in written communication.
- Support events in any way necessary. As examples, by providing artist hospitality, gathering financial information to settle shows, managing front of house.
- Provide set-up information to Temple staff for proper event preparation.
- Work with staff to deliver great hospitality to artists, guests, and patrons.
Qualifications Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prior Experience: Prior experience in customer service or event management in a multi-space venue is a plus. Knowledge of Judaism is not required.
- Computer Knowledge: The Programming Associate must possess full command of the Microsoft office programs - Microsoft Word, Excel, PowerPoint, and Outlook. In addition, they must be able and willing to learn any programs used by TBAM to make the office run smoothly- i.e. Google Suite, VeraCross, etc.
- Problem Solving Skills: TBAM’s Programming Associate must possess problem-solving skills and focus on critical thinking. They are required to be an issue solver and a decision-maker on your feet.
- Time Management Skills: TBAM’s Programming Associate needs to have excellent time management and prioritizing skills and be able to work effectively under deadlines.
- Teamwork – Place goals of TBAM foremost when interacting with others at all levels. Build an environment that fosters teamwork and enhanced task accomplishment through positive and supportive cooperation.
- Communication – Demonstrate relevance and clarity of written and oral expression. Express ideas clearly and demonstrate effective listening skills. Effective in exchanging ideas and information. Applies to communications with both co-workers and customers.
- Job Commitment – Show initiative in willingly accepting responsibility. Perform expected and unexpected tasks, demonstrate tenacity in completing tasks. Willingly exerts extra effort when necessary to get the job done without being directed to do so.
- Decision Making & Judgment – Gather relevant data, set clear objectives, evaluate alternatives, make timely decisions and commit to courses of action. Use sound judgment: do not act impulsively in reaching decisions and use professional judgment in all work activities.
- Flexibility- TBAM’s Programming Associate is able to quickly adapt to new circumstances as they arise. TBAM’s Programming Associate is able to adjust to accommodate unexpected circumstances and are able to navigate situations that don’t go as planned.
- Work Hours – Programming Associate hours will vary week to week based on that week’s events. Evenings and weekend hours will be required, with adjustment to the schedule during the week to compensate.
General Job Performance Standards
Employees must meet the following general job performance standards:
- Action Oriented- enjoys working hard, takes initiative, is action oriented for the things that he sees as challenging, not afraid to take risks and providing his/her supervisor with suggestions and opportunities.
- Community Focused- Individual is dedicated to meet the expectations of the community, acts with TBAM families in mind, establishes and maintains relationships with TBAM families and gains their trust and respect.
- Knowledge Of Work – Possess and utilize knowledge of the job which is essential to perform the specific functions and related work.
- Quantity Of Work – Accomplish an appropriate volume of satisfactory work under normal conditions. Ability to produce results.
- Quality Of Work – Consistently demonstrates accuracy, thoroughness, neatness and dependability to produce work within acceptable standards.
- Timeliness – Complete assignments on or ahead of schedule.
- Ability To Learn New Duties – Interpret, learn and respond to instructions for new situations, procedures or methods.
Physical Demands and Work Environment
Physical demands and work environment characteristics described here are representative of those that must be met (or may be encountered) by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. Frequently required to sit; stand; walk; use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, or crouch. Must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, & the ability to adjust focus. The requirements of this job include extensive use of the computer and telephone.
Work Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts and is rarely exposed to the risk of electrical shock. Noise level in the work environment is usually moderate.