Advance Planning Advisor

Mount Sinai Memorial Parks and Mortuaries is a Jewish non-profit organization, and full-service mortuary and cemetery. For over six decades, we have demonstrated our commitment to honoring life, family, and tradition through compassionate care, the utmost dignity, and loving kindness.

We are seeking a candidate who shares our passion for building relationships within the Jewish community and is excited to promote the importance of Advance Planning. The ideal candidate will possess the desire to foster connections and excellent interpersonal and communication skills required to provide guidance and education on this sensitive and avoided lifecycle within the community.

Our Advisors help families navigate purchasing memorial tablets, funeral trusts and all property both in advance and at the time of need. This is a meaningful career of service when joining the Mount Sinai family, and your daily actions present the opportunity to be a cherished resource for multiple generations.

Nearly 125 dedicated employees honor the deceased and take care of the living every day. Our Mount Sinai family is proud to call two parks our home. Our first park was built over 60 years ago and is nestled in the backside of the Hollywood Hills with 360-degree views including some of the most famous movie studios making this a spectacular place to work. A quick hop in the car takes you to our Simi Valley Park which was built to replicate Israel with a stunning setting, olive trees, Jerusalem stone and a tranquil atmosphere amidst the heart of the Santa Susana mountains. And a great benefit to both parks is they are both the perfect place to get your steps in!

We encourage you to reach out to us if you feel like this suits your personality and skill set. We understand that not everyone comes to us with a cemetery or mortuary background and that’s ok! One of our mottos is, “you don’t know what you don’t know” so please don’t hesitate to take this leap. We will give you the tools, training and help you to develop the insight needed to succeed.

Responsibilities:

1. Consultation and Guidance:  Meet with clients to discuss their Advance Planning, understanding their specific preferences and requirements while adhering to Jewish traditions and customs.

1. Product Knowledge:  Have a thorough understanding of available cemetery spaces, services, and amenities, and effectively communicate these options to clients. Provide detailed information on pricing, payment plans, and any associated policies.

1. Cultural Sensitivity:  Demonstrate a deep understanding and respect for Jewish customs and traditions, ensuring that all arrangements align with the cultural and religious preferences of the client.

1. Documentation:  Completing necessary paperwork for signature for property and preneed funeral arrangements, ensuring accuracy and compliance with relevant regulations. 

1. Relationship Building:  Cultivate and maintain positive relationships with local Jewish communities and relevant organizations to enhance the value of Advance Planning through sharing knowledge, heightened visibility and representing the reputation of Mount Sinai’s standard of service.

1. Collaboration:  Work closely with internal teams, including administration and operations, to ensure seamless coordination
2. Client Support:  Provide ongoing support and communication to families, addressing any concerns or inquiries they may have including, but not limited to, property, arrangements, and memorial tablets.

Qualifications:

1. Cultural Competence:  A deep understanding and appreciation of Jewish customs and traditions.
2. Sales:  Proven experience is a plus, particularly in the funeral or cemetery industry
3. Empathy:  Exceptional interpersonal and communication skills, with the ability to navigate sensitive conversations with compassion.
4. Detail-Oriented: Strong attention to detail in paperwork and documentation.
5. Ethical Conduct: Uphold the highest ethical standards, ensuring transparency and honesty in all interactions.
6. Team Player:  Ability to collaborate effectively with internal teams and colleagues.

Compensation & Benefits:

• Base Included for initial 6-Months
• Draw, Commission + Bonus pay to follow (85,000-150,000 in the first year)
• Full Benefits
• Additional Faith-Based Holidays
• 8 hours PTO on your birthday AND work anniversary!