VOCA Program Manager @ Jewish Family Services

VOCA Program Manager

The VOCA Program Manager provides oversight and direction of all JFS VOCA-related services provided to individuals who have been victims of crime. The Program Manager also conducts community outreach and education on mental health issues, domestic violence, sexual assault, hate crimes and other violent crimes. They will also develop and sustain collaborations with other community agencies to develop culturally competent mental health services and promote access to Victims of Crime Act (VOCA) funded activities. This position reports to the Director of Clinical Services.

The Mission of Jewish Family Services is to provide supportive services that will strengthen families, children and individual throughout the life cycle within the context of their unique needs and traditions.

o Responsible for supervision and oversight of VOCA-funded program staff and functions, including: staff and functions, including: Licensed Mental Health Clinicians, Community-based advocate, Child therapist, Intake, Receptionist, etc.
o Recruits, trains and coordinates qualified program volunteers/interns
o Develop a range of mental health services based on the expressed needs of victims of crime in Milwaukee.
o Collaborates with other agencies and clinics to promote VOCA funded activities
o Supervises other service providers and program interns.
o Develops and implements strategies to raise awareness and to educate Milwaukee communities about services provided by the VOCA funded project.
o Responds to requests for assistance from survivors of violence including providing telephone and in-person crisis intervention; accompanying victims to hospitals, domestic violence and sexual assault agencies and court; and serving as a liaison with law enforcement and other service providers.
o Develops strategies to engage law enforcement jurisdictions to refer crime victims for services.
o Develops and sustains community collaborations that facilitate recognition of mental health needs of victims of crime, with organizations, agencies and governmental units that provide services to victims of violence and refer individuals to VOCA funded projects.
o Manages program grants through successful implementation of programs, program evaluation, grant reporting and billing.
o Submits VOCA Narrative reports and Annual Reports timely and accurately.
o Provides direct service to survivors including advocacy services; providing phone and in-person crisis intervention; accompanying survivors to hospitals, domestic violence and sexual assault agencies and court; and serving as a liaison with law enforcement and other service providers.
o Supervises and executes Emergency Assistance and Crime Victim Compensation activities.

o Master’s Degree in Social Work, Psychology, Sociology, Community Counseling, or related degree, with Licensed Clinical Social Worker (LCSW)/Licensed Professional Counselor (LPC) credential issued by the State of Wisconsin preferred.
o Minimum of 5 years’ experience working in and managing advocacy services, mental health services, other clinical service, and/or in administration of a social services agency, required;
o Two years’ experience in program design and implementation.
o Experience in grant management and reporting.
o Excellent oral, writing and presentation skills.
o Demonstrate ability for critical thinking, problem solving and strategic management;
o Demonstrated success managing volunteers.
o Strong organizational, communication, and interpersonal skills;
o Experience in intimate partner violence education is highly desirable.
o Experience in conflict management.
o Possess a collaborative and inclusive leadership style;
o Excellent interpersonal skills; ability to inspire trust and respect among colleagues and external partners.
o Knowledge, understanding and/or willingness to learn Jewish culture and traditions.
o Other duties as assigned

HOURS: 37.5 hours per week

Location: Milwaukee, WI

Benefits and other compensation:
Compensation for this position will be $52,000 - $55,000. Jewish Family Services offers paid vacation, sick, holiday and personal time. Health, dental, vision, life, and long-term disability insurance, a 403(b) Retirement Plan, Section 125 Cafeteria Plan, Aflac benefits, and an Employee Assistance Program are also available to full time employees.

Other information:
Additional information about Jewish Family Services can be found on our website at http://xxxxxxxxxxxxx
We encourage and welcome candidates with diverse backgrounds to apply.
JFS is an equal employment opportunity employer functioning under an Affirmative Action Plan.

Application Instructions

Job Summary

  • Duration: full-time
  • Benefits: paid vacation, sick leave, parental leave, medical, vision, dental, retirement plans, leave early for Shabbat, Life Insurance
  • Preferred Experience: Managerial (3-5 years)
  • Preferred Degree: Masters
  • Job Posted: 2020-01-20
  • Times this job has been viewed: 125 times
  • Job is posted for: 60 days
  • Job Categories: Advocacy, Case Worker, Counselor
  • Organization Type: Family Services, Social Work
Job Location
Jewish Family Services
1300 N Jackson St
Milwaukee , Wisconsin 53202


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