Director of Business Operations - #1006

Our client is Mishkon, https://jewishboard.org/program-directory/mishkon-icf/ a Social Service Agency that is part of The Jewish Board.

PURPOSE:

The Mishkon Division provides supports and services in a healthy and safe environment for individuals with intellectual/ developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our Individuals we serve.

POSITION OVERVIEW:

We are seeking a highly skilled and experienced individual to join our team as the IDD (Intellectual and Developmental Disabilities) Business Operations Director. As the IDD Business Operations Director, you will be responsible for overseeing and managing all aspects of our IDD business operations, ensuring efficiency, effectiveness, and compliance with regulatory requirements. This position reports to the Executive Program Director.

KEY ESSENTIAL FUNCTIONS:

• Strategic Planning: Develop and implement strategic plans to drive the growth and success of our IDD business operations. Identify opportunities for expansion and improvement, and provide recommendations to senior management.

• Financial Management: Oversee the financial operations of the IDD business, including budgeting, forecasting, and financial analysis. Ensure financial stability and profitability through effective cost management and revenue generation strategies.

• Operational Efficiency: Streamline and optimize operational processes to enhance efficiency and productivity. Identify areas for improvement and implement solutions to drive operational excellence.

• Compliance and Regulatory Affairs: Ensure compliance with all applicable laws, regulations, and licensing requirements related to IDD services. Stay updated on industry trends and changes in regulations, and implement necessary changes to maintain compliance.

• Team Leadership: Provide strong leadership and guidance to the IDD business operations team. Foster a positive and collaborative work environment, and promote professional development and growth opportunities for team members.

• Stakeholder Management: Build and maintain relationships with key stakeholders, including government agencies, community organizations, and other service providers. Collaborate with stakeholders to enhance service delivery and promote the mission and values of the organization.

• Quality Assurance: Develop and implement quality assurance measures to monitor and evaluate the effectiveness of IDD services. Identify areas for improvement and implement corrective actions to ensure the highest level of service quality.

CORE COMPETENCIES for the position include:

• Strong knowledge of IDD services, regulations, and best practices.
• Proven track record of successful strategic planning and implementation.
• Excellent financial management and budgeting skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders.
• Strong problem-solving and decision-making skills.
• Ability to adapt to changing priorities and work in a fast-paced environment. 

REQUIREMENTS:

• Master’s degree in business administration, healthcare management, or a related field.
• Minimum of 8 years of experience in business operations in the IDD or healthcare industry.
• Word, Excel, Power Point, Outlook, Budget software, timesheet approval.

Please submit your application to: Director of Business Operations (#1006) | Joel Paul Group