Campaign Services Associate, Philanthropic Planning and Services

Hillel International's Advancement Pillar’s Philanthropic Planning and Services Team is seeking a Campaign Services Associate who is excited to be part of a top fundraising team in the greater DC area. We are looking for someone eager to learn about the fundraising industry focusing on operations and fundraising support. The ideal candidate will be detail-oriented, organized, a team player, a problem solver, someone who takes initiative, and an inquisitive thinker.

This role is based in our Washington, DC office and will report directly to the Associate Director of Philanthropic Planning and Services. 

What You’ll Do

• Manage and implement processes for daily donations through all channels including checks, wire transfers, stock gifts, online donations, legacy gifts, and others. 
• Play a crucial role in gathering, sharing, and reporting on donor-related information with leadership and key programmatic teams across the organization.
• Work in partnership with the fiscal team and supervisor to ensure that all incoming gifts and account data are being tracked correctly and reconciled daily, weekly, monthly, and annually.
• Be a key partner to Hillel International’s Direct Mail Vendors.
• Become an expert in Salesforce Nonprofit Success Package (NPSP) to build and pull donor and activity reports, and maintain accurate donor and gift records.                   
• Support in backend operations of Advancement Pillar events.  
• Respond to donor inquiries by phone and through email, providing general support, taking donations, and answering questions.
• Participate as a core member of the Philanthropic Planning and Services Team to support Hillel International’s annual campaign goals.
• Opportunities for special projects as needed.

What You Do Well

• Manage multiple projects simultaneously with a high degree of accuracy and attention to detail
• Work as a problem solver with a self-starter and inquisitive mentality and attitude
• Provide excellent donor services to both internal and external partners
• Strong written and verbal communication skills

Who we’re looking for

• Strong analytical and problem-solving skills
• High level of proficiency with PCs and Microsoft OS, Excel, Word, Outlook
• Eagerness to learn and develop new skills
• Experience in fundraising or customer relationships preferred
• Commitment to maintain confidentiality and a high degree of accuracy in constituent records
• Bachelor's Degree Required as is 0-2 years of experience

What You’ll Get 

• Hillel has a comprehensive benefits plan that includes medical, dental, and vision insurance, paid time off for Jewish and federal holidays, an informal “take what you need” vacation policy, and a flexible work-from-home policy.
• Competitive salary in the non-profit marketplace with a salary range of $45,000 - $50,000 
• Great professional development, mentoring, and skill-building opportunities
• Independent and hands-on work in an exciting environment